¤ Goals

Our primary goal is to offer professional services that create real business value to our customers. We realize that there is often more than one right way to get things done. We bring our knowledge, experience and engineering background to bear to recommend the right solutions only after the problems are understood by us, and most importantly, by our customers.

Our business model is to provide professional services to technical documentation and training organizations. We also offer consulting services to software vendors to help them analyze their feature set and effectiveness, and recommend specific ways to improve their products.

We aim to forge business partnerships with other players in the industry, including firms that provide complementary professional services and best-of-breed software vendors. Our relationships with software vendors allow us to keep abreast of technology offerings in order to provide feasible options and knowledgeable recommendations to our customers.

¤ What Distinguishes Us from the Rest

Our team distinguishes itself with our responsive support, uncompromising professionalism, and willingness to take on responsibility. We are attentive to the needs of our customers and their customers. Our willingness to be proactive and our genuine desire to turn our customers into heroes sets us apart.

We think out of the box to find creative solutions to the individual problems of each organization.

Our consultants have a strong background in engineering, extensive knowledge of industry standards and best practices, combined with the experience of working on broad range of projects. We bring our pragmatic approach to bear on benefiting your organization.

¤ Location

Suite Solutions maintains a base of operations in North America and Israel, giving access to the industrial centers of the United States and Canada, Europe, and the Far East.

¤ Background

Suite Solutions was founded by Joe Gelb. Joe has overseen the successful implementation of documentation conversion, single-source publishing and content management integration projects. He has designed and built numerous utilities and applications to aid in the development, management, localization and multi-purpose publishing of technical documentation. He has broad experience in topic-oriented content development, information architecture, and application of tools for successfully optimizing creation, management, localization and delivery of technical information. Joe has developed innovative strategies for information modeling designed specifically for technical documentation and training.

After serving as CTO of Live Linx, overseeing technology design, development and content management implementation for over 10 years, Joe established Suite Solutions. The firm is based on Joe’s belief that every organization deserves responsive and professional service, independent of software vendors. His customer-oriented approach results in pragmatic process and technology solutions that meet requirements, are based on accepted standards and best practices, and make good business sense.

Suite Solutions brings together experienced professionals making available a collective broad experience in information architecture, topic- and component-oriented content development, and application of tools for successful optimization of authoring, management, and multi-purpose publishing.

¤ From Our Customers

“BluePhoenix Solutions has worked with Joe Gelb for over 10 years as a client of electronic publishing and content management tools and services. We found Joe to be exceptionally knowledgeable in these areas and his work to be of the highest quality. However, to me it is his customer service that separates him from the crowd. Joe is a great guy to work with, even when you have a tight schedule or an unusual need. It is a pleasure working with Suite Solutions and I recommend them wholeheartedly!”

Y. Buckley
Technical/Marketing Communications Manager
BluePhoenix Solutions Ltd.